Any questions?
Consult our various sections to find the answer to your question.
Our products
Onboarding
What is onboarding?
Onboarding enables Algoan to work closely with your organization to create a customized pathway for integrating our products into your ecosystem. This approach simplifies your project management, improves operational efficiency and accelerates time-to-market.
What are the benefits of Onboarding?
The Onboarding product simplifies the creation of a customer journey, from the retrieval of the loan applicant's Open Banking data, to communication between your ecosystem and the various Algoan products. This reduces time-to-production and improves operational efficiency. Last but not least, Onboarding enables you to easily evolve your course according to your needs, helping you to remain agile and competitive in the marketplace.
How do I activate Onboarding?
To activate Onboarding, please contact us.
Transaction Data
How do I use Transaction data?
To activate Transaction Data in your project, please contact an Algoan sales representative.
Is Transaction Data required to use Credit Score?
No, Transaction Data is not mandatory. You can use Open Banking data retrieved by any other means, as long as you comply with Algoan's API format. However, Transaction Data is the solution natively compatible with Credit Score and Credit Insights. So using Transaction Data simplifies your integration.
What does Transaction Data cover?
For the moment, Transaction Data is only available in France, but other countries will soon be able to benefit from this product. Please contact us to discuss your requirements.
Credit Insights
What is Credit Insights?
Credit Insights is a product that categorizes transactions and contains a list of indicators you can use in your credit decision engine. More details in our documentation.
How quickly is an account analysis available?
Analysis time depends on the number of accounts and transactions. In the vast majority of cases, our analyses are ready in a matter of seconds.
How many tests can I perform?
Our free plan allows you to make 100 API calls/month. Once your product is in production, we can increase the monthly call quota according to your needs.
How do I get my API key?
The API key is available in our console. Select the project of your choice and click on API Credentials. Here you'll find the client_secret and client_id for your API calls.
Credit Score
How do I get my API key?
The API key is available in our console. Select the project of your choice and click on API Credentials. Here you'll find the client_secret and client_id for your API calls.
How many tests can I perform?
Our free plan allows 100 API calls/month. Once your product is in production, we can increase the monthly call quota according to your needs.
How quickly is an account analysis available?
Analysis time depends on the number of accounts and transactions. In the vast majority of cases, our analyses are ready in a matter of seconds.
Payment Score
What's the difference between Payment Score and Credit Score?
Credit Score and Payment Score are two distinct indicators of an individual's creditworthiness, each designed for a specific purpose.
Credit Score is a global evaluation, rated on a scale from 0 to 1000, based on the individual's long-term financial behavior, and defining as default 3 consecutive months of unpaid debts within the first 12 months of repayment.
Payment Score is an evaluation rated on a scale of 1 to 10. It focuses on the probability of default within 3 months of aggregation, and considers 1 month of non-payment within these 3 months as a default.
In which countries is Payment Score available?
Payment Score is available in most European countries. You will find the geographical coverage of our products on this page.
Which Payment Score applications are you best suited to?
Payment Score is particularly well-suited to short-term credit decisions, such as those linked to "Buy Now, Pay Later" (BNPL) services or short-term loans.
Payment Score focuses on assessing the probability of default within a 3-month period following account aggregation. By taking into account factors such as the evolution of the account balance and the regularity of income, Payment Score offers a rapid but relevant overview of an individual's recent financial behavior.
Dashboard
Does Dashboard include the Credit Score product?
Yes, Credit Score is one of the widgets you can activate to suit your needs.
Can I customize my Dashboard?
Yes, you can enable/disable predefined widgets to suit your needs. However, you cannot customize widget content.
Shield
How does Shield work?
Shield relies on 6 key elements: first and last name, telephone number, email address, IP address and postal address. For each of these elements, Shield validates its authenticity and checks that it matches the others. For example, it checks that the email address matches the name of the person applying for a loan.
But Shield goes even further, thanks to Open Banking, by checking whether declarative identity data is consistent with information extracted from bank data. For example, it is able to establish whether or not the declared mobile number matches the mobile plan subscription identified in the applicant's banking transactions.
Can Shield be used without Open Banking?
Open Banking is not mandatory, and Shield can operate on just a few identity elements such as a person's first and last name, and postal address.
However, Open Banking enables Shield to provide enhanced and optimal protection against fraud, as Open Banking data is retrieved directly from the applicant's banking institution, drastically limiting the possibilities of fraud.
Our product is capable of extracting several signals from this banking data to detect any suspicious behavior and assess fraud risk.
How is Shield integrated into the customer journey?
Shield works via API, enabling you to obtain a response in real time. So the customer experience is not impacted.
All you need to do is implement a system of rules using the indicators and risk score delivered by Shield, to determine the authenticity of the applicant's profile, and carry out a manual review of the suspicious profiles if you wish.
What types of fraud does Algoan Shield protect against?
Shield protects against synthetic identity fraud, in which real (but stolen) identity data is combined with fictitious information to create new identities.
Shield also acts as a shield against traditional identity theft. This type of fraud involves stealing an individual's personal information to impersonate them in order to gain access to financial resources or other benefits.
Therefore, this product offers comprehensive protection against the types of fraud associated with credit applications.
Pricing
What is Algoan's pricing model?
- API Algoan (CI, CS, PS) : pay as you go, according to actual consumption, based on a sliding scale of charges according to volume.
- Technical and functional support subscription: Monthly fee
- Algoan Dashboard : Monthly subscription
How much does it cost to use Algoan solutions?
Use of our API is free of charge for up to 100 calls per month. For higher call volumes and the use of other Algoan services and solutions, please contact our sales team for a detailed quotation.
Security & Privacy
What data is collected by Transaction Data?
The data collected in the context of Transation Data is the data standardized by DSP2 for PSICs, i.e. data on the identity of the person (for example, the first and last name of the account holder) and banking data (list of accounts, IBAN, banking transaction history, etc.), as well as browsing data on the User Interface.
Where is the data collected by Transaction Data stored?
The data collected in the context of Transaction Data is stored in Algoan's databases.
All data is encrypted and stored on our servers in the European Union.
How can I exercice my rights regarding the data collected by Transaction Data?
To exercise his rights, the User must send a letter, enclosing a copy of his identity card, to the following address:
Algoan - Customer Service
10, rue de Penthièvre,
75008 Paris
or by e-mail to the following address: donneespersonnelles@algoan.com
When can users revoke their banking connections?
At any time, the user can revoke, delete or limit the scope of banking connections.
Will Algoan have access to the user's login/password when using Transaction Data?
No, at no time does Algoan have access to the user's login and password. Authentication takes place on your bank's website.
Who should I contact if I have questions or concerns about the data collected through Transaction Data?
The user's point of contact is donneespersonnelles@algoan.com / privacy@algoan.com or support@algoan.com (in the event of fraud, technical or security incidents).
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